Terms of Service
Last Updated: May 7, 2026
OVERVIEW
The Scrunchy Store runs this website. When we talk about The Scrunchy Store on this site we mean The Scrunchy Store. If you use this website and buy things from The Scrunchy Store you must follow these rules that we call Terms of Service.
These rules are for everyone who uses this site, like people who just look around people who buy things from The Scrunchy Store, people who sell things and people who add content to the site. Please read these rules carefully before you start using The Scrunchy Store website. If you do not like these rules, then you cannot use The Scrunchy Store website or The Scrunchy Store services.
The Scrunchy Store uses Shopify to host its store. Shopify gives The Scrunchy Store a platform to sell products and services to you.
SECTION 1 – ONLINE STORE TERMS
By using this site, you confirm you are old enough to use it in your country. This means you are at the age of majority where you live. If you are not you must have our permission to let your kids, use it. You cannot use our products for anything, against the law. You also cannot break any rules while using our services. You must not send any viruses or bad code that can harm our site. This includes malware or any code that can cause problems. If you break these rules, we may stop you from using our services. We take these violations seriously. Will act if needed.
SECTION 2 – GENERAL CONDITIONS
We have the right to say no to serving someone at any time for any reason.
You know that the things you put on our website except, for payment information might be sent over networks and have to be changed to work with those networks.
When we send payment information it is always scrambled so it stays secret.
You promise not to make copies of or use any part of our website or services without getting permission from us.
SECTION 3 – ACCURACY OF INFORMATION
We try to give you the information and keep it up to date. However we cannot promise that everything on the website is correct or has the information.
The details about products, how much they. Whether they are available can change suddenly without us telling you.
If you use the information, from this website you do so at your risk. We want to make sure you understand that.
SECTION 4 – PRODUCT & PRICING INFORMATION
Certain products are only available, on our website. We do not have many of them.
We try our best to show product colors and images correctly. We can't promise that your device will show the exact same colors.
We can:
- Limit how products one person can buy or limit sales to certain areas
- Limit how many of a product we sell
- Stop selling a product at any time
- Change prices without telling you first
SECTION 5 – ORDERS & BILLING
We have the right to say no to any order or cancel it if we want to.
You need to give us the information for billing and shipping when you buy something from us.
This information has to be current, complete and accurate, for every purchase.
If we make changes to an order or cancel it we will try to tell you about it using the contact information you gave us when you checked out.
We will use this information to get in touch with you about the order.
SECTION 6 – SHIPPING & DELIVERY
When you order from us the time it takes to get your stuff is an idea of when it might arrive. It can take longer because of things like the shipping company being bad weather or a lot of packages being sent at the same time.
The Scrunchy Store does not have control over what the shipping companies do. So if your package is late it is not our fault.
You need to make sure you put the address when you are checking out. If you put the address and your package gets lost or takes forever to get to you The Scrunchy Store is not responsible, for that.
SECTION 7 – RETURNS & EXCHANGES
Returns and exchanges follow our Return Policy.
We cannot accept hair accessories open hair care items, brushes and custom products for returns or exchanges because of hygiene.
You can find all the details, in our Return Policy.
SECTION 8 – THIRD-PARTY TOOLS & LINKS
Our website has links to websites and services that we do not watch or manage.
We are not, in charge of those websites, products, services or information.
You use third-party services at your risk.
SECTION 9 – USER COMMENTS & SUBMISSIONS
When you send us reviews or suggestions or feedback or any other thing you want to tell us you are saying it is okay for us to use it or change it or show it to others or share it with anyone.
You have to promise not to send us anything that's against the law or that is mean or that says something bad, about someone or that is not true or that can hurt someone.
We can take away anything you send us that does not follow these rules that we have.
SECTION 10 – PERSONAL INFORMATION
When you give us information on our store, we follow the rules that are in our Privacy Policy, for personal information. The personal information you give us is protected by our Privacy Policy.
SECTION 11 – ERRORS & OMISSIONS
Sometimes we make mistakes when we write about our products. There might be words or missing information about what the products are, how much they cost or if they are on sale. We might also get the shipping costs. Whether a product is available wrong.
We can fix these mistakes. Update the information, about our products at any time without telling you first.
SECTION 12 – PROHIBITED USES
You cannot use this website for:
- Doing things that're against the law
- Breaking rules about who owns ideas and creative work
- Uploading code or viruses
- Collecting personal info of other people
- Spamming, trying to trick people scraping or using the website in a bad way
- Being mean, abusive or unfair to others
We can stop you from using the website if you break these rules.
SECTION 13 – DISCLAIMER OF WARRANTIES & LIMITATION OF LIABILITY
All products and services are provided ass as available without any guarantees.
We do not promise that our service will be uninterrupted, secure or error-free.
The Scrunchy Store is not responsible if you face any issues.
To the extent permitted by law The Scrunchy Store will not be liable, for any damages.
These damages can be direct, indirect or incidental.
They can also be damages.
All these damages can result from your use of our website or products.
SECTION 14 – INDEMNIFICATION
You have to protect The Scrunchy Store and the people who work with The Scrunchy Store like the employees and partners of The Scrunchy Store, from any problems that happen because you did not follow these rules or because you used the website of The Scrunchy Store in a way.
SECTION 15 – TERMINATION
These Terms stay in effect until either you or we end them.
We can stop you from using our services away if you break these Terms.
- We can. Pause your access, to our services immediately if you do not follow these Terms.
These Terms will keep working unless you or we decide to end them.
SECTION 16 – GOVERNING LAW
The Terms of this agreement will be figured out by the laws that apply where you are and the rules of that place. We mean the laws that're in effect in your area. The Terms are subject, to the laws of your operating region and the rules that apply there.
SECTION 17 – CHANGES TO TERMS
We reserve the right to update or modify these Terms at any time by posting changes on this page.
Your continued use of the website after changes are posted constitutes acceptance of those changes.
SECTION 18 – CONTACT INFORMATION
If you have questions about the Terms of Service you can send them to us. You can do this through our website contact page or, by emailing our customer support team. We will be happy to help with the Terms of Service.
SECTION 19 – MOBILE TERMS OF SERVICE
When you sign up for our SMS or mobile notifications you are giving us permission to send you messages about things like
- Order updates
- Promotions and offers
- Cart reminders
- New product launches
We will send these messages to you on a basis but the number of messages you get may be different each time. You will have to pay the message and data rates that your mobile carrier charges.
If you do not want to get these messages you can stop them at any time by sending the word STOP back to us in a text message.
Sometimes messages can be late or not arrive all and this is usually because of the mobile carrier. We are not responsible when this happens.
We care about your privacy. So we want you to read our Privacy Policy to understand how we get and use your information, about our SMS or mobile notifications and our company.
