Privacy Policy

At The Scrunchy Store we really care about your privacy. This is what we do with the information we get from you. We get information when you look at our website, when you buy something from us or when you use our services.

We tell you all about it here. When you use our website you are saying that you are okay with what we do, with your information as we say it here.

When you use our website, we get information from you. This happens when you look at our website, make an account buy something, get emails or messages, on your phone or talk to the people who help our customers. We get this information from you in these kinds of situations.

Information You Provide Directly

This may include:

• Name
• Email address
• Phone number
• Shipping and billing address
• Payment details
• Order history
• Account login information
• Customer support messages

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Website activity and browsing behavior
• Pages viewed and products added to cart
• Cookies and tracking data

We use your information to:

• Process and fulfill orders
• Provide customer support
• Send order confirmations and shipping updates
• Improve website performance and shopping experience
• Personalize content and recommendations
• Prevent fraud and unauthorized activity
• Send promotional emails, SMS updates, and marketing communications

You can unsubscribe from marketing communications at any time.

We use cookies, pixels, and similar tracking technologies to:

• Remember your preferences
• Improve website functionality
• Analyze website traffic
• Deliver personalized advertising

You may disable cookies through your browser settings, though some features of the website may not function properly.

When you first visit our website, we ask for your consent before loading optional analytics cookies such as Google Analytics and Meta Pixel. You can accept or decline these cookies using the banner at the bottom of the page.

Our website may also use services such as:

• Google Analytics
• Facebook Pixel
• TikTok Pixel
• Pinterest Tag
• Shopify analytics and advertising tools

These third-party services may collect data according to their own privacy policies.

We may share your information with trusted third parties that help us operate our business, including:

• Payment processors
• Shipping and fulfillment providers
• Customer support platforms
• Marketing and advertising partners
• Website analytics providers
• Shopify and related e-commerce tools

We do not sell your personal information for direct monetary gain.

We may also disclose information when required by law or to protect our legal rights.

By subscribing to our newsletter or SMS updates, you agree to receive marketing communications related to:

• Promotions and discounts
• Product launches
• Cart reminders
• Order updates

Message frequency may vary. Standard carrier rates may apply.

You can unsubscribe at any time by:

• Clicking the unsubscribe link in emails
• Replying STOP to SMS messages

When you put up reviews or comments or photos or other things that people can see on our website or on our media pages people can see that stuff.

We do not control what other people do with the information that you choose to share with everyone, on our website or social media pages.

Our website has links to websites.

We are not in charge of how these external websites handle your privacy, their content or their security.

• You should check their privacy policies before giving them any of your information.

We want to make sure you are aware of this so you can make choices.

The Scrunchy Store does not collect information from kids who are under thirteen years old on purpose.

If The Scrunchy Store finds out that we have information, from a child and we did not get permission from their parents The Scrunchy Store will delete the information away.

We do what we can to keep your information safe.. The truth is, nothing online is completely secure.

You need to make sure you keep your account credentials to yourself.

Depending on your location, you may have rights regarding your personal information, including:

• Accessing your personal data
• Correcting inaccurate information
• Requesting deletion of your data
• Opting out of marketing communications
• Requesting a copy of your stored data

To exercise any of these rights, please contact us through our support page or customer service email.

When you use our website, your information might be sent to countries, including places where the people who help us with our services are located.

By using our website you are saying it is okay to move your information to these countries as long as it is allowed by law.

We update our Privacy Policy now. Then to show changes, in how we do things the technologies we use or new laws we have to follow.

• Any updates will be posted on this page. We will change the "Last Updated" date so you know it's new.

We will make sure to put the date here so you can see when we made changes.

If you have questions about the Privacy Policy you should get in touch with us. You can do this by going to the contact page on our website or, by sending a message to our customer support email. We will be happy to help you with the Privacy Policy and tell you how your information is handled.